Internal Rules

Internal rules within the Three Platforms concept

Bandler’s Three Platforms to Connect
  • External rules: Laws and regulations
  • Internal rules: Policies, procedures, and more
  • Practice: or action — what is actually done.
Bandler’s Four Platforms to Connect

Internal rules

Internal rules can include:

  • Verbal directions, unwritten rules, and organization culture (these are important but we need to recognize their limits and the potential for differing perception and recollection)
  • Policies (general rules)
  • Standards (more detailed rules)
  • Procedures (highly detailed steps to accomplish a task)
  • Guidelines (guidance, but not a rule)
  • Other documents whatever their name, such as charters, plans, handbooks, manuals, etc.
  • Cybersecurity
  • Incident response
  • Privacy
  • Conflicts of interest
  • Employee rights and responsibilities in the workplace
  • Anti-discrimination
  • Documents on how to manufacture goods or provide services.

Written internal rules

Written internal rules include policies, procedures, and other governance documents. I discuss these documents in more detail in my article on policies and procedures.

Planning to create or improve internal rules

Building internal rules

I have reimagined the traditional policy and procedure rules pyramid into the “internal rules platform”, and offer a concept helpful as we build our internal rules. I lay it out in this article.


Businesses need internal rules to fulfill their mission and comply with legal requirements.

Additional reading

This article was originally published on my website at where I also include links for additional reading, and it may be more current and with improved formatting.



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John Bandler

John Bandler

Cybersecurity, cybercrime prevention, privacy, law, more. Attorney, consultant, author, speaker, teacher. Find me at